What cookies are
Cookies are small text files or similar browser technologies stored on your device when you visit a website. They can support essential site functions, remember preferences, or help website owners understand how visitors use a service.
How TeleDoctorSA uses browser technologies
TeleDoctorSA aims to keep the use of cookies and similar technologies limited and proportionate.
| Category | Purpose | Typical status |
|---|---|---|
| Essential | Navigation, security, form behaviour and remembering necessary choices. | Required for site operation |
| Preferences | Remembering settings that make repeat visits more consistent. | Optional where used |
| Analytics | Understanding page visits, devices and interaction patterns to improve website performance. | Optional where enabled |
Third-party services
Some pages may link to or load services operated by third parties. Those services may process information according to their own privacy and cookie practices.
- WhatsApp: booking or contacting TeleDoctorSA through WhatsApp takes you to a Meta service.
- Google services: some pages may use Google-hosted fonts, maps, or other Google services.
- Other external services: external platforms may receive technical information when you actively open or load their content.
Clinical information
Cookies on the public TeleDoctorSA website should not be used to diagnose medical conditions, make automated treatment decisions, or replace consultation with a qualified healthcare professional.
Managing your preferences
You can use the Cookie Settings control on this page to review the website preference prompt again. You can also control or delete cookies through your browser settings. Blocking essential browser storage may affect how certain website features work.
Changes to this policy
TeleDoctorSA may update this Cookie Policy when website functionality, third-party services, or legal requirements change. The latest revision date will appear at the top of this page.
Contact
For questions about this Cookie Policy or website privacy, email info@teledoctorsa.co.za or use the contact page.